Aetna Navigator® – Secure member website

Follow these simple steps to register or log in:

 

  • Go to www.aetna.com
  • Click on the "Log In/Register" link.
  • Register as a first-time user or enter your User Name and Password.

Aetna Navigator is a members-only website that offers health and personal benefits information, self-service features, interactive tools - and much more. When you register, you'll have your own home page that shows your recent claim activity and who is covered under your plan. There's also a direct link to DocFind®, the online provider directory.

At Aetna Navigator, you can take advantage of:

Self-service features - Request ID cards, print claim forms and make changes to personal information such as e-mail addresses. You can even print temporary ID cards to use while you wait for your permanent card.

DocFind - Look for doctors, pharmacies, dentists and other health care providers that belong to Aetna's network.

Estimate the Cost of Care – Get the estimated average costs of medical procedures, office visits, tests, diseases and conditions, prescription drugs and dental procedures.

Compare Hospitals – Get help with selecting a hospital for a surgical procedure.

Research health information – Aetna Navigator also provides you with up-to-date, reliable health information through links to InteliHealth, Aetna's award-winning health website and Healthwise® Knowledgebase, an innovative decision-support tool.

Click here for more information about Aetna Navigator. (PDF)

Also on Aetna Navigator
Use Ann, Aetna's virtual assistant for online help with:

  • Registering and logging in
  • Answering questions
  • Finding tools and information

Aetna Mobile, convenience
"on the go"

Use your web enabled phone or mobile device to:

  • Look up the status of a claim
  • Find doctors, hospitals, specialists or walk-in clinics
  • Check the price of the prescription drug

Learn More about Aetna Mobile